Category
Customer Support

Write an Instagram Direct Support Agent System Prompt

Create a ready-to-use system prompt defining the agent’s role, knowledge, tone, boundaries, and human handoff.

By Threads — Published on — Modified on

Prompt template

Format
Text Parameterized
Inputs
Company_information (text, document) · Required
Outputs
Agent_system_prompt (text)

Replace the ${…} placeholders with your values before using this prompt. See parameters and defaults below.

Write a system prompt for an agent that responds to inquiries in Instagram Direct. Include its role and boundaries; what it knows about ${company-information}; its tone; its response format; topics it must not answer; and the phrase it should use to hand the conversation to a person. No theory—provide only the prompt text.

Parameters

Replace each placeholder with your own value, or use its default when one is provided.

${company-information} company-information Required

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