Stress-Test a Customer Support Agent

Format

Text Parameterized

Inputs

system_prompt (text) · Required

Outputs

Simulated_dialogues_and_feedback (text)

Replace the ${…} placeholders with your values before using this prompt. See parameters and defaults below.

Here is my agent's system prompt:
${system-prompt}

Simulate 10 difficult customers in a row, including a rude customer, a customer probing for a discount, a customer asking for someone else's data, and a customer who writes in fragments and mixed Ukrainian-Russian (Surzhyk).

After each dialogue, explain what the agent did wrong and identify the line in the system prompt that would fix it.